Accommodation Services Officer

Full Time
Salary: £21.00 - £23.00 per hour
Location: Wembley, London
Sectors:Housing & Local Authority


Accommodation Services Officer

Wembley


I am recruiting for a local authority who is looking for someone to assist with the day-to-day supply of emergency accommodation to households in urgent housing need, as well as nominations to longer-term temporary accommodation and to direct lets in the private rented sector and the collection, delivery, storage and disposal of property owned by homeless households. You will also be responsible for customer rent accounts and income recovery, including the recovery of arrears and verifications.



Accountabilities and Responsibilities:

To make appropriate nominations and allocations to hotels, settled temporary accommodation (including HALs, BDL, PLA/PMA and other schemes) and direct lets. The post-holder will select suitable households against agreed allocation criteria and taking into account particular medical, vulnerable and area restrictions.

To ensure that all nominations and allocations are made within agreed timescales in order to minimise void periods and other financial penalties and assessing affordability when considering clients for TA in accordance with the overall benefit cap and to calculate rents according to specific formulas in accordance with the various TA schemes.

To monitor invoices and/or other financial and occupancy data from housing associations/BHP in order to identify the correct level of penalty charges and void loss on contracts.

To manage the sign-up of prospective landlords and tenants under the rent deposit guarantee scheme, empty properties schemes or other PRS schemes, ensuring they understand the legal process for setting up and ending a tenancy and provide the Council with relevant paperwork to confirm ownership and satisfy health and safety regulations.