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Sheltered Housing Officer

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    £12 - £12.5 per hour

  • Contact:

    Jordan Richards

  • Contact email:

  • Contact phone:

    0161 233 0034

  • Job ref:


  • Published:

    29 days ago

  • Duration:

    3 Months

  • Expiry date:

    27 Feb 00:00

  • Startdate:


Sheltered Housing Officer
Akton Recruitment currently has an exciting opportunity for someone to join a Local Authority Housing team as a Sheltered Housing Officer 
Key Accountabilities:
The Sheltered Housing Officer will be required when on duty to:-
Provide a morning welfare call to residents who have requested it. Provide a weekly Intercom call to all properties.
Liaise with agencies and families regarding residents needs.
Create and update as required, records relating to residents medical conditions, personal details, incidents etc.
Create and update as required, scheme records relating to building maintenance, Inventory, Log sheets etc
Ensure daily that the scheme is safe from hazards and report any issues to scheme Supervisor. Complete Accident / Incident sheets as required.
Check daily email account for scheme and reply promptly to any messages
Answer telephone calls and deal with any issues that arise                              
Attend Immediately, any emergency alarm, and take appropriate action (including night time response)
Follow lone-working procedure via Central Control Room.
Report communal repairs and repairs on behalf of residents as required and record accordingly.
Oversee contractors working on site ensuring safe working practices are adhered to and appropriate records kept.
Follow fire safety regulations. Test fire alarm system weekly. Ensure that all fire documentation is accurate and up to date. Complete 6 monthly fire drill and assist with scheme fire risk assessment and Wiltshire Fire & Rescue inspections.
Conduct weekly legionella inspection and document accordingly
Complete monthly site tests – emergency alarm system, meter readings, fire doors etc
 Be responsible for all administration of bookings & payments for the guest flat
Ensure all cleaning including the laundry is complete
Supervise site cleaner. Complete their 1-2-1s and appraisals.
Ensure COSHH regulations are adhered to and cleaning store is stocked and safely stored. 
Complete essential cleaning as required
Complete seasonal pathway clearance
Strive to provide friendly and emotional support to residents
Encourage and assist, social and group activities within the scheme. 
Strive to create a good relationship with residents and assist in the development of a harmonious communal atmosphere.
Complete a thorough and welcoming induction to all new residents. Show applicants around the scheme and vacant property.
Complete support plan records in line with Supporting People requirements.
If you would like to apply for this position please send a CV or call 01772 428186 and ask for Jordan for more details.