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Senior Quality and Contracts Officer

  • Location:


  • Sector:

    Unqualified Social Care

  • Job type:


  • Salary:

    £350 - £400 per day

  • Contact:

    Tom Francis

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


Akton Resourcing are working with the Local Authorities to fill a contract position for a Senior Quality and Contracts Officer. This role is initially a temporary 3 month contract with review. Please note, for this position we require a candidate with contracts management experience in adult social care, local authorities sector. If you do not have this then your application will not be considered.

Job Purpose-

  • To provide supervisory support to a small flexible pool of Quality & Contracts Officers.
  • Undertake tasks across the full range of contracting activities as required.
  • The job holder will be expected to work flexibly across service user groups (adults, children, older people) in line with the priorities determined by the Quality & Contracts Team but in practice they are likely to specialise by client group or type of service depending on the skills and experience of the post holder, as agreed with their line manager.


  • To assist the Quality & Contracts Manager (QCM) to develop, monitor and administer service agreements and contracts taking into account the views of users, carers, colleagues and other agencies
  • To supervise and support a small group of staff in delivering contract management activities within the context of the council's commissioning strategy.
  • In conjunction with the Quality & Contracts Manager to liaise with Lead Commissioners to review and renew contracts, internal and external service agreements and to assist where required to commission new services.
  • To ensure that all services are managed in accordance with Directorate and Council procedures and that appropriate contract governance is maintained at all times
  • To support Providers in achieving compliance with requirements in regulations, contracts or service agreements including trouble-shooting and advising, including Providers that do not currently have a Contract or Agreement with the Authority.
  • To ensure continuous improvement of services, through discussion and good communication with people who use services, carers, providers and operational staff.
  • Help to ensure that key services are delivered, reviewed, redesigned, and monitored in an open, transparent and commercial environment that ensures efficient use of resources for the council.
  • To be personally responsible for managing a portfolio of contracts that may be both service area specific and cross cutting within a specified budget as required.
  • Help design outcome based service specifications in consultation with colleagues and partners
  • Ensure that outcomes for users, carers and families are at the centre of contracting activities and that plans are developed and implemented with their involvement.
  • Ensure that all contracted services comply with the requirement to safeguard all children and vulnerable adults in line with current legislation. Where appropriate escalate where this is an area for concern or where this is not being achieved to senior managers for action and for onward reporting to Safeguarding Boards.
  • Support the interface with colleagues in operational teams so that there is close communication both formally and informally on shared work, and proportional and appropriate support to associated and linked work programmes.
  • Support the development of relationships with key suppliers in your area, and work with colleagues across the Joint Commissioning Team to establish and maintain an effective and consistent dialogue with the market across Oxfordshire, and as appropriate regionally and nationally, ensuring that the market develops in line with the strategic needs of the council.
  • Assisting with strategy and planning by managing and contributing to the provision of performance information. Undertaking agreed processes to achieve market influence and development.
  • Undertake benchmarking and consultation with other authorities and service providers in the pursuit of best practice and innovation in service redesign and purchasing practices.