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Revenues and Benefits Officer

  • Location:

    Rotherham

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    £9 - £10.00 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    RQ431296_1625517267

  • Published:

    21 days ago

  • Duration:

    6 Months

  • Expiry date:

    2021-08-04

  • Startdate:

    ASAP

Revenues and Benefits Officer

AKTON HAS A VACANCY FOR A REVENUES OFFICER IN ROTHERHAM

The post holder will provide accurate and speedy processing of customers' accounts and claims.

Key Duties/Areas of Responsibility

* Make sure all accounts and claims processed comply with legislation, regulations and procedures

* Act on correspondence and information received to process casework

* Interpret, validate and process information accurately and to timescales

* Be proactive in obtaining further information, initiate telephone calls to resolve customer queries

* Liaise with other agencies, authorities, departments and services in relation to casework

* Make arrangements for the repayment of all types of debt

* Provide advice on welfare benefits, other discounts and allowances