Private Rented Sector Officer
Akton Recruitment has an opening for a Private Rented Sector Officer
1. To be responsible for the effective discharge of the council's statutory duty for households to whom the council owes a full housing duty by making a Private Rented Sector Offer (PRSO). This will involve a composite assessment of their circumstances taking into account relevant legislation including but not limited to the Localism Act 2011, the Homelessness (Suitability of Accommodation) (England) Order 2012, Homelessness (Suitability of Accommodation) (England) Order 2003 and the Homelessness Code of Guidance. The postholder will ensure that wherever possible households are housed as close as possible to Brent and where this is not possible, that an appropriate, suitable and affordable accommodation that meets the family's needs is offered pursuant to fulfilment and cessation of the council's housing duty wherever such accommodation is available.
2. The post holder will have the ability for dealing with a range of such cases, including complex cases which may be subject to judicial review and ombudsman enquiries. The postholder will have a comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness and to provide innovative advice and solutions when dealing with complex and difficult cases.
3. The post holder will also need to focus on managing the supply, upkeep and occupancy of the PRSO up to the time at which a re-application is no longer an option. This may include facilitating managed moves to optimise property use.
Principal Accountabilities and Responsibilities:
1. To assess all applicants who the council owes the full housing duty to determine what kind of accommodation would be suitable for the applicant and their household or anyone reasonably expected to live with the applicant. Review information and ensure that it is up to date and correct, do full income/expenditure assessments in respect to any case which is to be matched and discharged under a PRSO.
2. To make Private Rented Sector Offers to applicants under the Housing Act 1996 Part 7, the Localism Act 2011 and other relevant legislation as amended, to bring the council's statutory duty owed to the applicant to an end.
3. To write and issue statutory S184/193 decision letters and letters of notification to other authorities where an applicant is rehoused outside the area. To correspond with solicitors and other client representatives, and where applicable to provide a case summary to our legal services and give evidence in court if required.
4. Proven ability to work with other teams and services to an excellent standard. Experience of excellent partnership working with the ability to develop, maintain and promote good working relationships with landlords and agents.
5. To conduct visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the offer of PRSO. This could be achieved through some use of public transport, however it is desirable that the postholder has access to some form of their own transport.
6. To maintain excellent knowledge of homelessness legislation, immigration and eligibility case law and government guidance concerning the council's statutory duties and maintain a working knowledge of related housing, landlord & tenant law, property law, allocation schemes, and procurement schemes in respect to securing private rented sector accommodation.
7. To maintain an up to date knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector, intermediate housing schemes, and hostels.
8. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information data base
9. To organise and administer a case load, identifying priorities and deadlines and ensuring systematic progress is made on each case, with a proven ability to make tough decisions and calmly confront challenging issues head on.
10. To make all necessary referrals to relevant services or departments, including the council's medical officer, social care services and other relevant departments, and investigate high need or exceptional cases. This may include preparing reports for the allocations and social panels where required. This may involve cross borough working.
11. To develop and maintain a positive relationship with customers, tenants, resident organisations, other housing providers, council officers, contractors, elected members and other agencies to ensure high quality service standards are maintained.
12. To undertake project work around new initiatives and priorities that the council or Government may develop, including targeted housing support, special viewings or lettings schemes and research on housing needs.
13. To deal with enquiries, complaints and correspondence from clients and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the council's complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible.
14. To research best practice in other relevant organisations and identify and develop new and innovative solutions to supply problems in the private rented sector.
15. Identify new and better ways of working.
16. Carry out duties with due regard to the Council's Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety policies and procedures.
17. Undertake any other duties commensurate with the general level of responsibility of this post.
Up to £20.00 per hour
about 1 month ago
Private Rented Sector Officer