Banner Default Image
Back to job search

Performance And Quality Officer

  • Location:


  • Sector:

    Professional Services

  • Job type:


  • Salary:

    Up to £150 per day

  • Contact:

    Eszter Katona

  • Contact email:

  • Job ref:


  • Published:

    5 days ago

  • Expiry date:


  • Startdate:


Performance And Quality Officer- Southwark

Data & Performance Analyst - Contract Management

Data & Performance Analyst required for a busy contract monitoring team in Commissioning (social care)
Knowledge, Skills and Experience
? Excellent ICT skills, in particular advanced Excel
? Data reporting, visualisation and presentation skills
? Excellent written and verbal communication skills
? Excellent organisational, planning and prioritisation skills
? Accuracy and attention to detail
? Knowledge of social care/public sector (desirable)
? Mosaic case management system (desirable)
Job requirements
Reporting to the Project Manager within the Strategic Programmes Team, a Data & Performance Analyst is required pending reorganisation.
The role will provide accurate and timely performance, statistical and financial data across all contract arrangements for a busy commissioning department within Children's & Adults' social care.
You will be responsible for developing, maintaining and improving systems to inform contract management functions and activities.
Key components of the role will be developing and maintaining a range of reporting tools - including dashboards, performance reports, financial tracker, team activity tracker, consistent recording and electronic filing systems.
You will be required to work in a fast paced and responsive way to support action within short deadlines.
A good understanding of working within the public sector, with knowledge/experience of Mosaic social care case management system, is desirable.
Key Duties
? Collating, analysing and reporting on contract management activity
? Developing and maintaining databases, dashboards and trackers to support contract management activity
? Ensure that data input is accurate and timely, and seek answers to any queries raised as a result
? Organise complex information that supports performance reports
? Provision of high quality information to managers and senior officers
? Communicating with internal and external stakeholders
? Developing business processes and process maps
? Noting and producing action logs
? Monitoring shared mailboxes