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Manager for Assessment

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    £350.00 - £400.00 per day

  • Contact:

    Jordan Richards

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:



To be responsible and accountable for the delivery of a high quality Housing Benefit, Council Tax Support and Discretionary Housing Payment service in accordance with statutory requirements and Council strategy that encourages the use of cost effective digital services whilst also meeting the requirements of customers less able to use self-service options.
To be responsible for the effective operational management of the Council's Assessment Hub including delivery of the following services;

* Housing Benefit and Council Tax Support
* Discretionary Housing Payments
* Maintenance of Revenues and Benefits Processing ICT System
* Housing Benefit Subsidy Monitoring and Management

ensuring that entitlements are assessed promptly and accurately and that the risk of fraud and error is minimised.

To ensure that all customers have a positive experience when contacting the Council and are encouraged to transact through cost effective digital channels.