Banner Default Image
Back to job search

Interim Head of Change - Digital & ICT

  • Location:

    Waltham Forest

  • Sector:

    Professional Services

  • Job type:


  • Salary:

    Up to £750 per day

  • Contact:

    Eszter Katona

  • Contact email:

  • Job ref:


  • Published:

    25 days ago

  • Expiry date:


  • Startdate:


Interim Head of Change - Digital & ICT- Waltham Forest

To lead, plan, develop and deliver a strategic portfolio management service for all Digital & ICT projects via a professional team of project and programme managers based within the Council's Change team. The Head of Change Portfolio - Digital & ICT is responsible for overseeing the delivery of a portfolio of complex digital and ICT projects and for taking forward the digital themes within the Council's Fair Deal corporate change programme. Key to the role is ensuring that the organisation has a strategic overview of how well projects are delivering against their intended outcomes, budgets and timescales, and the Council's Digital and ICT strategy, and maintaining well-controlled and governed project delivery at pace, with well-managed interdependencies and optimal resourcing and prioritisation

Knowledge, Skills and Experience
* Experience of building excellent relationships with Senior managers and Members, with a view to ensuring that corporate visions and priorities are delivered and that an excellent customer service is experienced by those stakeholders.
* Experience of detailed resource management and success in implementing new resourcing approaches
* Experience of managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers.
* Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy and applying expert knowledge.
* Experience in dealing with a range of complex and contentious matters requiring a consistently high degree of support, persuasion and advocacy and an awareness of major policy objectives.
* Experience of matrix managing and coordinating employees carrying out work across a range of major functions.
* Strong leadership, influencing, people engagement, and people management skills.
* Ability to work autonomously to meet the objectives of the organisation.
* An ability to respond to unpredictable volume of work, with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
* An exceptional communicator able to operate and empathise with stakeholders and business groups, influencing and gaining commitment to objectives.
* Excellent planning and organisational skills coupled with a strong focus on the delivery of the objective.
* Creative and innovative in finding solutions to complex problems.
* Knowledge of governance frameworks for both the constituent projects and the programme itself.
* Possess strengths in organisational, attention-to-detail, reasoning, critical thinking, and problem-solving skills.