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Integrated Service Assistant - Corporate Parenting

  • Location:


  • Sector:

    Social Work

  • Job type:


  • Salary:

    Up to £10.01 per hour

  • Contact:

    Umayr Panchbhaya

  • Contact email:

  • Job ref:


  • Published:

    25 days ago

  • Duration:

    4 months

  • Expiry date:


  • Startdate:


Were looking for a suitable Integrated Service Assistant to provide information, support, guidance and front-line service delivery to families, children and young people.

Key responsibilities:
1. Take clear and accurate messages and deal with consumer comments and concerns in an acceptable manner with a wide spectrum of individuals through face-to-face interaction, email, and over the phone.
2. Maintain and update databases, inputting straightforward information into a computer system with accuracy to meet the needs of the service.
3. By reporting areas of concern and assisting in the distribution of information to the wider community, you can help to maintain a safe and healthy working environment for both workers and the general public.
4. Have an understanding of our safeguarding policies and processes and an active commitment to promoting safe practice and proactively raising any issues of concern at an appropriate level of management in order to protect children.

Qualifications and/or experience:
* 4 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.

* An IT qualification or equivalent experience demonstrating good working knowledge of IT systems/procedures.