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Independent living officer

  • Location:

    London

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    Up to £16.78 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    JR103_1602693706

  • Published:

    9 days ago

  • Duration:

    6 Months

  • Expiry date:

    2020-11-13

  • Startdate:

    ASAP

Independent living officer


Vacancy for a Independent living officer

Purpose
To provide support and specialist knowledge to the service area

Job Specific Accountabilities: End Results/ Outcomes
Ability to deliver a support and resettlement service to vulnerable council tenants Deliver a support and resettlement service to Vulnerable Council Tenants
Effective communication Able to communicate effectively verbally and in writing to the public and to partners
Effective record keeping and management of case load Manage a caseload of vulnerable tenants, carrying out home visits and making additional calls as a situation merits. Investigate, liaise and identify appropriate services, recording and providing monitoring information on support outcomes. Reviewing cases as necessary.
Strong I.T skills and the ability to use/train council based systems Possess strong IT skills with an ability to produce spread sheets
Ability to give advice and support on maintaining tenancy and resettlement issues Facilitate repairs via appropriate staff, advising residents on care, maintenance and fire safety. Provide Housing Benefit and welfare advice, assist with income maximisation, financial awareness, budgeting and supporting rent recovery.

Knowledge
Experience of working in voluntary or public housing service.

Experience of carrying out risk assessments, writing support plans and protecting vulnerable adults and children.

Experience of giving complex advice on a range of issues face to face to the public.

Experience of coordinating resources and services to assist vulnerable residents.

Experience of having worked effectively under pressure, taken responsibility for making significant decisions and organising and prioritizing own workload.

Experience of liaising and negotiating effectively with other sections/organizations.

Experience of supporting residents claim welfare benefits, apply for backdating claims, sourcing charitable funding for tenancy resettlement and devising household budget plans.

Experience of delivering resident involvement to increase tenant participation.

Experience of fire safety awareness and giving fire safety advice.