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Housing Options Adviser

  • Location:

    Surrey

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    £16 - £17 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    JR20081221_1598475051

  • Published:

    25 days ago

  • Duration:

    6 Months

  • Expiry date:

    2020-09-25

  • Startdate:

    ASAP

Housing Options

Akton Resourcing has a vacancy for a Housing Options Officer

You will offer assistance and support to Homelessness Prevention and Advice Officers as demands for the service increases due to the impact of Covid 19 on households. This will involve some administrative and telephone duties but you will also carry out initial contact with applicants, answering enquiries where a household states they are homeless or threatened with homelessness referring on to specialist officers as necessary to help us ensure we meet our legal duties and provide good customer service to those who are homeless or threatened with homelessness. You will focus on prevention of homelessness where possible and will keep your own caseload for cases at Prevention Stage keeping under review Personalised Housing Plans ( PHP ) as required by the Homelessness Reduction Act. You will work to ensure the PHP remains relevant, motivating clients to be proactive in sustaining or seeking accommodation. You will conduct enquiries as necessary on homeless applications particularly for cases where possession action is taken on Assured Shorthold tenancies. You will as part of a busy frontline team participate in duty rota to ensure a quality service is provided Experience of working for a local authority providing housing advice and carrying out prevention and relief duties is required