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Homelessness Officer

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    Up to £15.00 per hour

  • Contact:

    Jordan Richards

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Homelessness Officer

Akton Recruitment has an opening in the North West for a Homelessness Officer

To deliver a quality, comprehensive homelessness assessment service which fulfils the
Council's statutory duties under Housing Act 1996 VII. To prevent homelessness where
possible for those clients approaching who are at imminent risk of homelessness and to
help to identify and meet housing need in the Borough.
1 Assess, investigate and make homelessness decisions on cases against current
legislation and case law so that they stand up to legal scrutiny.
2 Keep comprehensive case notes and evidence to support the decision-making
process and ensure these are updated on each contact.
3 Communicate decisions, both verbally and in writing, to relevant parties to ensure they
are understood and acted upon appropriately.
4 Provide mediation and liaison with all parties who influence or have a stake in any
individual's homelessness, e.g. friends, GPs, hospitals to avert homelessness where
5 To ensure households are appropriately assessed for temporary and permanent
accommodation to ensure appropriate accommodation is sourced, communication
with partners is ongoing about case progress and a settled housing option is secured
in an efficient and timely manner.
6 Deliver basic debt and welfare benefits advice to clients to ensure the impacts of
welfare reform are mitigated and affordable housing solutions are accessed.
7 Assess households against local and national criteria to see if they are eligible for
appropriate interventions, e.g. Prevention Fund, DGS, Mortgage Rescue.
8 Provide a presence at local court hearings potentially defending customers who have
been issued with possession proceedings.
9 Organise and take part in case conferences with external partners to resolve housing
10 Develop and share a comprehensive network of contacts in the statutory, voluntary
and private sector and with all registered social landlords operating in the area.