Akton Recruitment currently has an exciting opportunity for an experienced Helpdesk administration near Wakefield
Reporting directly to the Helpdesk Supervisor, the role is the first response in a fast-paced multi-client, multi-channel facilities management helpdesk.
- The successful applicant will be responsible for the handling of inbound calls/emails to the helpdesk
- Raising purchase requisitions ready for approval by relevant manager and their levels of authority.
- Data entry.
- Receipting deliveries in the CAFM system, to complete the three-way match process.
- Assist in the maintenance of hard and digital workflow records & filing system
- Assign work, monitor and flow up Subcontractor Works
- To input and retrieve data efficiently and accurately on a daily basis using the computerised systems within Helpdesk, producing information and reports as and when required.
- Experience dealing with customers and suppliers.
Preferably demonstrates experience of operating within the facilities management arena.
If you would like to apply for this position please send a CV or call 01772 428186 and ask for Jordan for more details.