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Head of Policy and Design

  • Location:


  • Sector:

    Professional Services

  • Job type:


  • Salary:

    Up to £500 per day

  • Contact:

    Eszter Katona

  • Contact email:

  • Job ref:


  • Published:

    13 days ago

  • Expiry date:


  • Startdate:


Head of Policy and Design- Camden

About the role

The Head of Policy design will play a fundamental role in embedding human centred design within Camden's DNA, supporting us to deliver 21st century relational services based on a clear understanding of citizens' needs.

The role will lead policy design practice, building the culture and ways of working of a new team which will support a radical shift in our ability to solve complex social and economic challenges.

The postholder will build capability across the wider strategy family to work in design-led ways, coaching and supporting staff to build on existing strengths and develop their practice.

The successful applicant will design and lead major, complex programmes of work that support us to make a step change in delivery of our Camden 2025 ambitions working across the wider 'strategy family' including the Head of Corporate Strategy, directorate strategy teams, digital transformation and organisational design.

The role will lead a team of Policy Designers alongside the Head of Corporate Strategy and other senior agile roles that can drive work at pace while maintaining wellbeing of the people. It will work closely with other design leaders across the organisation, to transform the Council's approach to policy and service development, ensuring that citizens' needs are at the centre of our approach.

About you

You will have experience of service design, policy design or social innovation at a senior level.

You will have a clear track record for translating strategic thinking into programmes of work that make a difference on the ground.

You will have a creative, problem solving mindset, able to lead complex programmes of work and create confidence and trust with elected Members, partners and citizens.

You will be collaborative to your core, and comfortable working in the open with colleagues across the organisation as well as citizens and partners. You will be a confident decision maker, weighing risks and trade-offs before making a call and backing yourself. You will be passionate about creating psychological safety and be clear that this is an essential condition for teams to thrive.