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Family Support Worker

  • Location:


  • Sector:

    Unqualified Social Care

  • Job type:


  • Salary:

    Up to £14 per hour

  • Contact:

    Tom Francis

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


We are seeking family support practitioners to work with children and their families supporting social workers in Children's Services in our Assessment, Care Management, Children Looked After and Court & Family Time Teams. We need experienced family support practitioners who can supervise and facilitate family time between looked after children and their families, and/or have experience in working with children and their families in their own homes with an understanding/training/skills in working to address the impact of abuse and neglect, domestic abuse, poor mental health and substance misuse. We have agreement to add additional capacity within all our teams and successful candidates will be attached to the team that best suits their skills/experience.


You will contribute to the achievement of both the Council's Vision of "To improve significantly the quality of life for Shropshire people" and the Directorate's Vision and Values Statement. You will also play your part in helping to deliver the Corporate Director's service plan objectives and the targets set in the Performance Assessment Framework. You will carry out your work to the standards set in the relevant professional and national occupational standards.

To assist the Service Manager in providing a community based services for children and families.

To provide the necessary support to service users and arrange appropriate services in accordance with Council Policies and Procedures.

To support the achievement of departmental and divisional objectives as outlined in service plans and to work to relevant departmental, professional and national occupational standard.


  • Assisting the social worker or other professional in formulating plans and agree action necessary to carry out that plan.
  • Co-work with a social worker or other professionals to deliver services to a child and its family, within an agreed plan.
  • Undertake, as determined by the child's plan, specific responsibilities relating to the emotional well-being of looked after children, children subject to a child protection or early help plans and individual sessions with young people.
  • Work with children and young people who are at crisis point through the provision of focused work as planned and directed by the case holder in order to prevent admission into care where it is safe to do so or prevent placement breakdown.
  • Assist in the co-ordination of packages of intensive support by attendance at planning and review meetings as required.
  • Monitor and review effectiveness of intervention with case holder/lead professional on a regular basis, providing updates and progress reports as required.
  • Encourage and facilitate families and carers to install boundaries, structure and routine in children's lives through programs of direct work with children and their parents/carers, including use of Shropshire's Parenting model, Solihull approach.
  • Ensure case notes, plans and records are maintained to an excellent standard, that additional reports are completed within timescale (i.e. to coincide with statutory timescales) and that any Care First recording is kept up to date at all times.
  • Work to enable children and young people and their parents to progress such matters such as housing, welfare benefits or any other work to prevent escalation of need.
  • Network with other professionals to ensure a cohesive level of planning and response.
  • Maintain case records to the highest standard, in written or electronic format as required.
  • Where appropriately trained, deliver training programmes to individuals and to groups in order to meet elements of the plan.
  • Develop skills through training in areas of work relevant to the setting.
  • To ensure that Health & Safety standards are met.
  • Working with colleagues to ensure the team functions successfully in support of the Council's corporate and service objectives.
  • Promoting and supervising contact between children and their parents and/or relevant others.
  • Support with transport arrangements to enable contact between children and their parents and/or relevant others.
  • Undertake as directed by the child's plan specific responsibilities relating to the emotional well-being of looked after children including the completion of life story work and individual sessions with young people.
  • Exceptionally, provide reports for court proceedings and give evidence where required.
  • To ensure a risk assessment is completed for all young people and their families who are involved with the duty team, given requirement to offer a six day service and duty system.