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Estates Surveyor

  • Location:


  • Sector:

    Building & Construction

  • Job type:


  • Salary:

    £35000 - £40000 per annum

  • Contact:

    Tom Francis

  • Contact email:

  • Job ref:


  • Published:

    25 days ago

  • Expiry date:


  • Startdate:


Estates Surveyor

Job Role
To provide Estate Surveying services for the company

Team worker:

Participate as a member of the team supporting colleagues and working collaboratively to develop the business
Work flexibly to support delivery across the service
Provide support, advice and guidance to trainees and graduates in the team
Ability to focus on key issues, particularly when facing tight deadlines
Support the Senior and Principal Estates Surveyor in all matters and act as a substitute in meetings when/where required
Be aware of the bigger picture, support and contribute to the growth of the whole business
Ensure own timesheets are submitted on time
Treat every person in the company with respect

Customer service:

At all times act in a professional manner appropriate to representing the company and the surveying profession
Respond to client contact, questions and enquiries promptly and at all times keep them up-to-date and informed on the work we are undertaking for them
Deal with all enquiries in an efficient and business-like manner
Work collaboratively with other teams and professionals within the company and with external contractors and suppliers
Work with clients to define their requirements and develop a project brief
Be prepared to take on a client liaison/account holder role

Business delivery:

Work collaboratively with other teams and professionals within the company and with external contractors and suppliers
Be responsible for the supervision of work and quality of output when delegating work to graduate or estate surveyors in the team
Be able to undertake bespoke projects with limited input from others
Be able to carry out non-project work to support the team
Balancing client requirements with the business delivery needs
Demonstrate commercial awareness and protect the companies position on matters such as fees and fee variations

Professional development :

Take responsibility for own personal development
Meet all CPD requirements of RICS

Business development :

Always be open minded to opportunities for developing new work and share any ideas and leads with the Associate Director

How you act:

Professional, friendly and honest - Builds good relationships with colleagues, understands the importance of confidentiality
Attention to detail - Able to deliver clear and accurate information
Team worker - You work collaboratively with your team to achieve better outcomes for customers
Service deliverer - You focus on delivering a service that provides great outcomes for our customers
Customer focused - you put the customer first
Shows initiative - you come up with ways of improving how we do things
Well organised - you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
Willing to learn - you want to acquire new skills that will support you in your role
Flexible attitude - you are prepared to work flexibly to deliver the service

Measures of success:

Feedback from team members & line manager
Contribution to service
Team performance
Service improvements suggested
Customer feedback
Accuracy and timeliness of support.
Efficiency of systems and processes.
Service delivered within budget and to agreed targets
Feedback from staff and managers
Service delivery performance indicators
Customer feedback
Directors feedback
Repeat business

Requirements (essential):

MRICS General Practice Chartered Surveyor with several years of practical, relevant experience
Be an RICS Registered Valuer or be able to apply
Experience of the commercial property market, including valuation and transaction
Understanding of the public sector and the main issues affecting the public sector estate
Being able to manage a varied and complex caseload
A demonstrable track record of success in at least two or more of the following areas:
Landlord & Tenant
Red Book Valuation, including FAV
Specialist Valuation, such as CPO, S278, S123/S233 Less than Best- Property & Estates Management
Planning & Development
Property marketing & disposals
Demonstrable experience of excellent client management
Demonstrates a good level of political understanding and intelligence
Holds a clean driving licence
IT literate - able to use Outlook, Word and Excel
Good verbal communication skills so as to build a rapport with colleagues, clients and other professionals
High quality written work in both report and e-mail format. Ability to summarise a technical matter, and highlight the main points of an issue
Able to manage and make efficient use of their working time
Exhibits a confident and professional approach

Requirements (desired):

Experience of using valuation software such as KEL DRC & DELTA and Calcurate
Local market knowledge covering Suffolk, Norfolk and/or the Eastern Region
Previous experience in a supervisory role
An understanding of BIM