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Emergency Housing Officer

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    Up to £17.90 per day

  • Contact:

    Jordan Richards

  • Contact email:

  • Job ref:


  • Published:

    6 days ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Emergency Housing Officer

Akton Recruitment has a vacancy for a Emergency Housing Officer

Principal Accountabilities and Responsibilities:
1. Make a positive contribution to the delivery of the service, this will include working flexibly
and positively to achieve the objectives of the Council.
2. Manage and lead staff to achieve high performance and effective operational delivery,
including developing and improving staff capability.
3. Manage a customer focused service and the effective use of resources.
4. Ensure that the Council's overall vision, values and ethos are central to the requirements of
the service.
5. Support effective working relationships and act as an ambassador and advocate with
external organisations.
6. Keep up to date with developments in service delivery and best practice to ensure the
service performs effectively and to the highest standards.
7. Make appropriate bookings and allocations to hotels, hostels and other emergency
accommodation. The postholder will select suitable households against agreed allocation
criteria and taking into account particular medical, vulnerable and area restrictions.
8. Ensure that all bookings and allocations are made within agreed timescales and assessing
affordability when considering clients for emergency accommodation in accordance with the
overall benefit cap.
9. Actively liaise with providers and managing agents where accommodation-related problems
are identified to ensure that actions are taken to resolve any issues raised and transfer
tenants into more suitable accommodation in line with their special needs.
10. Undertake special or ad hoc accommodation-related projects, including tenancy audits,
delivery of decant schemes and support work on new contract development, as required by
the Housing Options Service Manager or Homelessness Prevention and Relief Team
Leader. Tenancy audit work may require occasional working outside of normal office hours.