Banner Default Image
Back to job search

Customer Service Officer

  • Location:

    West Bromwich

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    £9.00 - £11.50 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    jrsand002_1618863029

  • Published:

    22 days ago

  • Duration:

    3 Months

  • Expiry date:

    2021-05-19

  • Startdate:

    ASAP

Customer Service Officer

Akton Recruitment has a role for a Customer Service Officer in Sandwell

The role:

You will answer customer enquiries and requests about a wide range of services.

You will have the ability to work in a fast-paced customer service environment and be a positive self- motivated person.

You must be able to respond promptly as well as politely and accurately to resolve the customer query.

You will be given training through your induction period and the opportunity to gain recognized customer service qualifications.

Key Requirements:

We are looking for people who have a proven track record of dealing with the public in a customer services role.

You can demonstrate you are a good listener with clear communication skills who can remain calm and professional whilst displaying a caring an empathetic attitude, dealing with a diverse range of customers.

The ability to record accurate details and use our IT systems is essential