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Customer Service Officer

  • Location:

    Barnsley

  • Sector:

    Housing & Local Authority, Professional Services

  • Job type:

    Full-time

  • Salary:

    Up to £9.00 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    0004 C54E / 1_1632431201

  • Published:

    25 days ago

  • Duration:

    3 Months

  • Expiry date:

    2021-10-23

  • Startdate:

    ASAP

Customer Service Officer

Akton Recruitment has an opening in South Yorkshire for a Customer Service Officer

As a Customer Service Advisor you will respond to customer enquiries received through multiple access channels, including telephony, webchat and social media, analysing and interpreting information from the customer accurately and making appropriate decisions from a range of options. You'll listen carefully, speak positively and ensure the customer receives an efficient, friendly, courteous and helpful experience. You will be able to manage difficult conversations in a calm and professional manner. In line with our Strategies you will positively promote the use of the council's digital and self-service options.