Akton recruitment has an exciting opportunity for a Credit Controller to join the team at Engie.
Job Role: Credit Controller
General Overview: To deliver an end-to-end accounts receivable service to ENGIE efficiently and effectively and in line with agreed SLAs.
The role is required to:
? To work collaboratively in a team to deliver an effective, efficient and best in class billing and cash receipting service within a Shared Service Centre.
? Support the business in carrying out credit control activities across multiple industries, including Business and Consumer Energy, and Facilities Management Services.
? Manage the relationship with the business, key stakeholders and third parties in the absence of an Order to Cash Team Leader or Manager.
? Challenge existing ways of working and to develop a continuous improvement culture.
? Be the main point of contact on billing, credit control and all queries.
? Provide high standards of customer service, consistency with service level agreements and operational compliance.
The key responsibilities and duties are:
? Outbound credit control.
? Management of aged debtor balances.
? Query management (telephone and written).
? Set up of customer accounts including credit management.
? Preparation of invoices and credit notes.
? Cash receipting and allocation.
? Investigation of unapplied/unidentified cash receipts.
? Direct Debit Reconciliation and Payment Plan monitoring.
? Master data management.
? Reconciliation of control accounts.
? Cash forecasting.
? Customer Service.
? Adhere to internal processes and risk management frameworks.
£10.90 Umbrella Rate
A minimum of 2 years Credit Control experience
Up to £10.90 per hour
about 1 month ago