Banner Default Image
Back to job search

Credit Controller

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    Up to £10.90 per day

  • Contact:

    Katie Ore

  • Contact email:

  • Job ref:


  • Published:

    13 days ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:



Akton recruitment has an exciting opportunity for a Credit Controller to join the team at Engie.

Job Role: Credit Controller

General Overview: To deliver an end-to-end accounts receivable service to ENGIE efficiently and effectively and in line with agreed SLAs.

The role is required to:

  • To work collaboratively in a team to deliver an effective, efficient and best in class billing and cash receipting service within a Shared Service Centre.
  • Support the business in carrying out credit control activities across multiple industries, including Business and Consumer Energy, and Facilities Management Services.
  • Manage the relationship with the business, key stakeholders and third parties in the absence of an Order to Cash Team Leader or Manager.
  • Challenge existing ways of working and to develop a continuous improvement culture.
  • Be the main point of contact on billing, credit control and all queries.
  • Provide high standards of customer service, consistency with service level agreements and operational compliance.

The key responsibilities and duties are:

§ Outbound credit control.

§ Management of aged debtor balances.

§ Query management (telephone and written).

§ Set up of customer accounts including credit management.

§ Preparation of invoices and credit notes.

§ Cash receipting and allocation.

§ Investigation of unapplied/unidentified cash receipts.

§ Direct Debit Reconciliation and Payment Plan monitoring.

§ Master data management.

§ Reconciliation of control accounts.

§ Cash forecasting.

  • Customer Service.

§ Adhere to internal processes and risk management frameworks.

Occasional weekend working may be required.

Key Information

£10.90 Hourly (UMBRELLA RATE)