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Council Tax Officer

  • Location:

    St. Helens

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    Up to £13.00 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    RQ424954_1622665482

  • Published:

    12 days ago

  • Duration:

    6 Months

  • Expiry date:

    2021-07-02

  • Startdate:

    ASAP

Council Tax Officer

Akton Recruitment has an opening for a Revenues and Benefits based Customer Service Officer

Duties and Responsibilities:
1. Deal with enquires from members of the public, businesses and other
agencies either in person, by telephone or home visit.
2. To interview members of the public when a private interview is required
or requested.
3. When dealing with enquiries, liaise with other members of the Division
and other Council Departments or outside agencies where appropriate.
4. Provide service users with detailed information and advice about
Council Tax, Housing Benefit and our Council Tax Reduction Scheme.
5. Provide general advice about both means tested and non-means
tested benefits.
6. Promote Welfare Benefit to customers who may be entitled to extra
benefit in addition to our own Housing Benefit/Council Tax Reduction to
eliminate poverty and maximise take up of benefit through take-up
events working alongside our partners.