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Communications Officer

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    Up to £28.40 per hour

  • Contact:

    Katie Ore

  • Contact email:

  • Job ref:


  • Published:

    26 days ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


Telford and Wrekin Council

Akton recruitment has an exciting opportunity for an experienced Communications Officer to join the team at the Telford and Wrekin Council

Job Role: Communications Officer

The corporate communications and external affairs team is at the heart of Telford & Wrekin Council, successfully delivering professional, digital first communications to a range of stakeholders across the borough and beyond.

The head of corporate communications and external affairs will act as the service delivery manager for a newly restructured team. Collectively they will have responsibility for ensuring communities, service users and wider stakeholders receive timely and appropriate information about the council's activities and will manage Telford & Wrekin Council's reputation at a local, regional and national level.

The post holder will report to the assistant director of communications and external affairs, driving quality and creative outputs. They will work to position the local authority as an ambitious and innovative council that delivers excellent services. They will also work in partnerships, where appropriate, to establish a strong narrative for the borough so that it is recognised as an attractive place to invest and do business.

The post holder will work with colleagues across the council to ensure there is planned, effective and consistent employee engagement.

Key areas of responsibility will be:

  • Develop a strategic communications strategy for the council, developing a pro-active, planned and integrated approach to external and internal communications.

  • Continue to develop and apply a digital first approach to communications, ensuring we connect with existing and new audiences, using the most effective channels.

  • Lead the council's development and management of all social media platforms. Provide training to in service areas outside the corporate communications team who manage council social media accounts. To ensure a consistent and co-ordinated approach to social media is maintained across the whole of the council.

  • Manage media relations, including pro-active and reactive handling of situations and ensuring the council is accurately portrayed across a range of media channels and provide relevant advice, guidance and training to councillors and chief officers.

  • Play a critical role in emergency planning and leading crisis communications.

  • Take a significant lead role in the interface between elected members and employees, supporting the democratic process and providing professional advice and guidance on appropriate policy options and professional matters related to all aspects of media relations and wider communications.


3 Month Contract

£28.40 per hour (Umbrella Rate)