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Call Centre Officer

  • Location:

    Hackney

  • Sector:

    Housing & Local Authority

  • Job type:

    Part-time

  • Salary:

    Up to £13.76 per hour

  • Contact:

    Katie Ore

  • Contact email:

    kore@aktonrecruitment.com

  • Job ref:

    KO35_1602237813

  • Published:

    15 days ago

  • Duration:

    3 Months

  • Expiry date:

    2020-11-08

  • Startdate:

    ASAP

Hackney Council

Akton recruitment has an exciting opportunity for a Call Centre Officer to work part-time with the team at Hackney Council.

Key Responsibilities

1) Dedicated to excellent customer service

2) Able to solve problems and resolve issues at the first point of contact

3) To take ownership of calls

4) To take instructions and learn quickly

5) Work in what can be at times a pressured environment

6) Pull with the team to deliver excellent results 7) Excellent communication skills

Important Information:

Shift Pattern work-

The shifts below are to be a guide, they may be altered depending on operational need:

Monday/Tuesday (All Day)

8am - 12:30am - All Week 8:30am - 13:30am

10am -2pm

11am -3pm

3pm-7pm


THESE ARE REMOTE WORKING POSITIONS - LAPTOP + MOBILE + BROADBAND ARE REQUIRED.

3 Month Contract

£13.76