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Business Support Officer SC5

  • Location:


  • Sector:

    Social Work

  • Job type:


  • Salary:

    Up to £13.39 per hour

  • Contact:

    Umayr Panchbhaya

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


Were looking for a suitable Business Support Officer to provide professional business support that facilitates the delivery of frontline services and the council priorities.

Main responsibilities:
1. Responsible for delivering the full menu of business support activities as defined by the operating model to ensure effective operation of service.

2. Organise and prioritise own workload, renegotiating targets/deadlines as conflicting demands necessitate.

3. Carry out all accountabilities to the agreed Service Level Agreement and in compliance with the Council's Policies and Procedures.

4. Liaise effectively, professionally, and co-operatively with Business Support staff and service users, always presenting an efficient image of Business Support

5. Provide cover for colleagues and undertake any other work assigned consistent with the duties and responsibilities of an agile workforce.

6. Maintain accurate and effective communication with line management (to include the provision of reports and presentations) ensuring that they are regularly appraised of planned changes and developments.

Essential skills and qualifications:
* Experience of providing excellent business support functions ideally in a complex or regulated
* environment delivering high quality services
* Ability to work under pressure and respond effectively to rapidly changing priorities and
* deadlines.
* Ability to maintain simple information, recording and filing systems (manual and
* computerised).
* Ability to enter, collate, compile, and distribute information (including statistical data)
* consistently and effectively using a variety of methods best suited to meeting client outcomes