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Business Support Officer (Gr 4)

  • Location:


  • Sector:

    Social Work

  • Job type:


  • Salary:

    Up to £12.92 per hour

  • Contact:

    Umayr Panchbhaya

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


We're looking for a suitable Business Support Officer to provide a professional and flexible administrative and face-to-face or telephony customer service.
Main responsibilities:
1. Dealing with enquiries from internal and external customers: face-to-face, by telephone, letter and email in a way that positively promotes the council and its services.

2. Developing, improving, and suggesting improvements to administrative processes and systems, ensuring they are regularly reviewed and updated.

3. Using and staying current with office operations and information technology, such as entering and retrieving data from databases and delivering reports and management information as needed by managers.

4. To work flexibly within the Business Support Services to provide support across the department and to other departments as required, e.g. responding to the needs of the business in order to meet peaks and troughs in workloads.

5. To respond to reasonable requests to work outside of normal office hours, across services and at various locations within the London Borough of Hounslow, as required by the needs of the service.

* NVQ Level 2 in Care (or equivalent)
* Fire safety awareness
* Manual Handling Trained