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Business Support Officer

  • Location:


  • Sector:

    Unqualified Social Care

  • Job type:


  • Salary:

    Up to £11 per day

  • Contact:

    Tom Francis

  • Contact email:

  • Job ref:


  • Published:

    21 days ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


Akton Resourcing are working with the Local Authorities to fill a number of contract positions for Business Support Officers based within Childrens Social Care. These roles are all part time, working 18.5 hours each week.

For this role you would be required to take minutes of meetings, interpret data, liaise with health colleagues and undertake general administration for the operations teams, including telephone answering. You will be part of a business support team who generally work from home. Please note you would still be required to visit the office on occasions so being located nearby is still required.


* Carry out a range of administrative duties including the maintenance of accurate records and systems, relating to the service, including any associated IT systems (e.g. Protocol, CareFirst, Electronic Data Management, Education systems, etc), file destruction, website checks and authoring, data collation and data quality.
* Provide support and assistance on recording mechanisms to other workers, also to support mobile working.
* Recommend and contribute to the development of systems and procedures to ensure the effective, efficient running of the support service.
* Deal with a wide range of enquiries from employees and customers that will require patience, understanding, basic service knowledge and an ability to establish the exact nature of the problem/enquiry.
* To initiate and process routine correspondence, reports and other documents as directed, to support professionals.
* Processing payments, invoices, checking orders, etc, using appropriate software.
* Regular contact with finance colleagues in monitoring payments and raising invoices, as required.
* Safe and Well procedures.
* Diary management.
* Arranging meetings and training, collating information relating to invitees and attendees, and minute taking for a wide variety of complex meetings.
* Attend and participate in relevant meetings.
* To carry out other general office duties under the guidance of a Senior Business Support Officer or the Team Leader Business Support or other Team Leaders.
* To promote standards which achieve equality of opportunity.
* To ensure personal adherence to all relevant Policies & Procedures.
* Any other duties commensurate with the post.
* To work in a flexible way that meets the requirements of the service.