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Benefits Assessment Officer

  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    £17 - £17.14 per day

  • Contact:

    Jordan Richards

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


Benefits Assessment Officer

Akton Recruitment has a vacancy for an Assessment Officer in Bradford

To assist with UC, CTR scheme and end of year task once we have recruited full time staff.

Looking for Assessment Officers who have skills and knowledge in processing Housing Benefit and Council Tax Support New Claims and Change in Circumstances along with DHPs, Resident Social Funds, Reconsiderations, Appeals, Complaints, UC stop Award Notices.

This role will be working on our newly implemented hardship fund created as a result of Covid and is being administered similarly to our DHP/LWA schemes.

Job Purpose:
(Summary of the overall purpose of the job)
1. To assist customers by accurately determining their entitlement to Housing Benefit, Council Tax
Support, Local Welfare Assistance, Social Care financial assistance and concessionary travel
2. To provide first contact resolution to customers across a range of services and a variety of
access channels, maintaining the highest standard of customer care at all times.
3. To carry out all duties in accordance with relevant legislation and guidance, Council policies,
procedures and standards to ensure the delivery of excellent services to customers