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Assessment Officer

  • Location:

    London

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    £15 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Contact phone:

    0161 233 0034

  • Job ref:

    JR-158

  • Published:

    16 days ago

  • Duration:

    6 Months

  • Expiry date:

    27 Oct 00:00

  • Startdate:

    2019-09-28

Akton Recruitment has an exciting oppurtunity for an expereienced Assessment Officer to Join a Local Authority team in London.

The Role

Answering phones, emails, responding to correspondences, assessments of Blue Badge, Freedom Pass and Taxi card applications as well as applications for Local Welfare Assistance.  Some knowledge of the Housing Benefit, Council Tax and Welfare Benefits system

Knowledge and Experience

1. Knowledge and experience of providing a customer focussed advice, information, enquiry, transactions and complaints handling in a demanding customer facing environment across various access channels (face to face, telephone, post and online)
2. An understanding of Housing Benefits, Council Tax Support, Council Tax and Social Care Financial Assessments
3. Excellent knowledge of Microsoft Outlook, Excel and Word packages and the ability to effectively use a range of IT systems and applications