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  • Location:


  • Sector:

    Housing & Local Authority

  • Job type:


  • Salary:

    Up to £18.00 per hour

  • Contact:

    Jordan Richards

  • Contact email:

  • Job ref:


  • Published:

    30 days ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:



Investigate complaints of anti-social behaviour including interviewing, observing and make copious file notes. Gather evidence from complainants and prepare witness statements. Assess witness statements and progress to legal action as and when deemed appropriate. Ensure that value for money is achieved when entering a case into court by bolting on of all other breaches of tenancy. Produce a case file for each case of anti-social behaviour. Produce and retain a Health & Safety Risk Assessment for each case undertaken. Produce and adhere to an action plan for each case undertaken. Participate in the Community Safety Partnership Working to assist in the Prevent and Deter programme and Prolific Offender programme. Represent the organisation at case conferences for other agencies when required. Undertake conciliation in cases where this is appropriate, (referring cases to specialist mediation where appropriate). Undertake the referral of clients to appropriate support agencies to assist in the support of the victim(s) and the perpetrator(s) when appropriate. Enforce tenancy conditions in cases other than anti-social behaviour where action by other staff has been unsuccessful. Preparation of court papers for gas injunction and possession applications. By representing the organisation in the County Court for Injunctions when a right of audience has been gained. Act as a professional witness when required and when appropriate. Manage the support of our witnesses as and when necessary. Manage the access and usage of specialist surveillance service providers. Receive and respond to various enquiries, (including but not limited to MP and councillor enquiries). Update the Groups records and IT systems. Produce and deliver statistics regarding tenancy enforcement service provision. Investigate non access regarding gas servicing