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Application Management Analyst

  • Location:

    London

  • Sector:

    IT & Tech

  • Job type:

    Contract

  • Salary:

    £160 per day

  • Contact:

    Matthew Crook

  • Contact email:

    mcrook@aktonrecruitment.com

  • Contact phone:

    0161 233 0034

  • Job ref:

    MC-94

  • Published:

    26 days ago

  • Duration:

    6 Months

  • Expiry date:

    09 Apr 00:00

  • Startdate:

    2020-03-12

JOB DESCRIPTION
 
JOB TITLE:                   Application Management Analyst
DEPARTMENT:            Information Technology, (IT)
 
Akton Recruitment are currently recruiting for an Application Management Analyst for a client in Hackney.
 
JOB PURPOSE
 
The purpose of the role as an Application Management Analyst is to work within the team to support the operation of key systems (Capita Revenues and Benefits [Academy] and Civica Comino) that is used by the Revenues and Benefits services. You should have a minimum of 12 months experience supporting Capita Revenues and Benefits (Academy) which should include:
 
  • Investigating and resolving user support queries and apply changes in response to ad hoc requests, liaising with vendor support desk where appropriate
  • Administering access
  • Experience of configuring and administering batch processing and automation
  • Experience of system reports and auditing function
  • Experience of configuring new functions and administering system upgrades.
 
REQUIREMENTS
 
  • Familiar with the application of automated systems to the support of specific business functions or processes including an understanding of the DEVOPS approach where development and operational staff work together
  • An understanding of the IT infrastructure, configurations and the IT application and service processes used within the organisation
  • Aware of the techniques used to plan and execute software tests
 
For further information contact Matt on: 01772 428186