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Administration assistant

  • Location:


  • Sector:

    Social Work

  • Job type:


  • Salary:

    £11.2 - £13 per hour

  • Contact:

    Anthony Scargill

  • Contact email:

  • Job ref:


  • Published:

    29 days ago

  • Expiry date:


Akton Recruitment are looking for an Administration assistant to join the local authority in Redbridge.
Duties Include:
Reporting to the Senior Admin Officer, the post holder will provide reception and operational support to the Youth Justice Service in Redbridge.
The post holder will be the first point of contact for enquiries within the reception area from the public or by telephone.
To be responsible of the day to day running of the reception area. This includes opening, closing, managing daily reception functions etc.
To assist with and answer all incoming telephone enquiries and greet visitors in the reception area. On occasions this involves liaising with challenging clients in the reception area.
To provide up to date information to assist clients, or refer them to appropriate contacts, either within this team or elsewhere.
To respond to queries from and liaise with other staff, the public, and external agencies such as the Police, Probation, Health and Education as appropriate. This may involve checking the information database.
To assist in recording and distributing information post court and to record the progress of cases. These tasks will include updating databases, sending out notifications.
To manage and maintain distributions lists, membership lists and internal databases, occasionally composing basic correspondence.
To manage and maintain room booking facilities and equipment in line with the service needs, making sure that all equipment is in good condition meeting safety standards.
Support the court admin team with updating court results and out of court disposals, as well as maintaining internal spread-sheets with the information. This will include creating new cases, updating information, monitoring progress of case outcomes.
To provide cover for the work of other members of the team according to workload pressures and staffing capacity
To ensure that all YOT secure and generic mailboxes are regularly updated, managed and actioned accordingly.
To ensure that information is entered into all databases promptly and accurately and that data is updated and maintained.
This is a full-time contract based role working Monday - Friday, 08:45 - 17:00, paying an hourly rate of £11.20 - £13 per hour depending on experience. The initial contract fr this role is 1 Year with a view to extend.
If you think this role is right for you, get in touch now!