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Accomadations Officer

  • Location:

    Dunstable

  • Sector:

    Housing & Local Authority

  • Job type:

    Contract

  • Salary:

    Up to £17.67 per hour

  • Contact:

    Jordan Richards

  • Contact email:

    jrichards@aktonrecruitment.com

  • Job ref:

    JR161_1613427489

  • Published:

    10 days ago

  • Duration:

    12 Months

  • Expiry date:

    2021-03-17

  • Startdate:

    ASAP

Accomadations Officer / Lettings Officer

Role Based : Dunstable

Experienced lettings professional (Social or Private) with knowledge of housing legislation. Must have DBS enhanced certificate.

Property Management - small portfolio circa 30
Complete administrative duties of financial assistance into private rented sector (PRS)
Appointments/Viewings

Your Customers
* External customers including those to whom we provide a statutory service
* Elected Members and MP, Parish Councils and community groups
* CBC Tenants, Licensees, Housing Register Applicants
* Internal Colleagues, Contractors, Suppliers and Service Providers
* Housing Associations, Private landlords and all other housing providers
Your Role
* Up to date knowledge of Housing and Homelessness Legislation, including anti-social behaviour and
enforcement options and the benefits/welfare system is desirable.
* You will be first point of contact for our customers relevant to the services provided, signposting
customers to other agencies on a wide range of issues and to progress a range of customer service
tasks, some of which are particularly sensitive.
* You will need to be a strong negotiator, have good listening skills, be resilient and able to deal with
difficult situations.
* You will be responsible for your own caseload, assessing customers' needs and risks, recommending
specific customer focused actions.
* You will be responsible for providing effective day to day delivery of housing management and
Landlord service to private Tenants/Licensees, managing a range of private sector properties and
their tenancies, managing lettings allocations across social and private housing providers across
Central Bedfordshire helping residents to sustain their transitional accommodation placement
/tenancies.