Administrator
Havering
£16.50/hr
Start date: ASAP
AKTON Recruitment is working closely with the local authorities and we are looking for a Administrator in the Havering area.
Main Purpose of the Job
To work as part of a team to carry out all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.
Job Context:
1. The postholder reports to: Customer Services and Business Manager
2. The postholder does not have line management responsibility.
3. The postholder will be required to work: 36 hours per week ( pro rata for part time staff) with an occasional requirement to work outside "normal" office hours as required by their line manager
4. The postholder has Financial/Resources responsibility for: Procurement of consumables, stationery and stock using corporate purchasing cards within existing contracts. Receiving and accurately processing cash and other forms of payment and issuing invoices in accordance with Council procedures.
Experience
* Record of achievement in front-line service delivery in a sensitive environment
* Conducting regular and in-depth interviews with members of the public
* Operating a reception facility
* Accurate internal, & statutory record keeping
* Producing standard work instructions to staff
* Cash handling
* Contributing to service improvement
* Customer Care practice
* Use of IT and relevant operating systems
* Cemeteries and Crematorium administration
* Understanding of the granting and transferring of Exclusive Rights of Burial
* Use of databases, word processing and spreadsheets
* Administration tasks relating to Cemeteries and Crematoria
